We are sorry but there are no refunds, zero exceptions. Once your order is placed it is automatically entered into the sweepstakes company as an entry to possibly win. Entries from purchases cannot be tampered with what so ever.
If your product was damaged in shipping or you received the wrong size, email firstname.lastname@example.org and a sales rep with contact you directly in order to figure out a solution. Product from your order must be in the exact same shape in good condition and not laundered or worn in order to be considered as a viable replacement.